This Privacy Policy describes how PIXELOPIUM and its affiliates (“we”, “our”, “us”) collect, use, share, protect, and otherwise process your personal data through our website pixelopium.com (“Platform”). By accessing or using our Platform, you agree to the practices described in this Privacy Policy, our Terms of Use, and applicable product/service terms. If you do not agree, please discontinue use of the Platform.
We primarily operate and store data in India, and our services are intended for users within India.
We may collect personal data when you:
Register or sign up on the Platform (name, date of birth, address, phone number, email ID).
Provide identity or address proof documents.
Share sensitive personal data with consent (bank account, card details, payment instruments, biometric information for optional features).
Interact with our services, vendors, or partners.
Conduct transactions on the Platform.
We may also collect aggregated information such as browsing behavior, preferences, and transaction history.
Your personal data is used to:
Provide and improve our services.
Facilitate vendor order fulfillment and customer support.
Resolve disputes and troubleshoot issues.
Inform you about offers, updates, and new products.
Detect and prevent fraud or unauthorized activity.
Conduct research, analysis, and surveys.
Enforce our Terms & Conditions.
You may opt out of marketing communications at any time.
We may share your data with:
Our affiliates and group entities.
Vendors, sellers, and business partners.
Third-party service providers (logistics, payment processors, reward programs).
Government or law enforcement agencies when required by law.
Parties involved in protecting rights, property, or safety of users and the public.
We are not responsible for third-party privacy practices. Please review their policies before sharing information.
We adopt reasonable security practices to protect your data against unauthorized access, misuse, or disclosure. While we use secure servers and encryption, transmission over the internet carries inherent risks. Users are responsible for safeguarding their login credentials.
You may delete your account via your profile settings or by contacting us.
Account deletion will remove your data, except where retention is required for pending claims, shipments, or legal obligations.
We retain data only as long as necessary for the purpose collected or as required by law.
Anonymized data may be retained for research and analytics.
You may access, update, or rectify your personal data directly through the Platform. You may also withdraw consent by contacting our Grievance Officer (details below). Withdrawal of consent may limit your access to certain services.
By using the Platform, you consent to the collection, storage, and processing of your personal data as described in this Privacy Policy. If you provide data of others, you confirm you have authority to do so.
We may update this Privacy Policy periodically. Significant changes will be communicated as required by law. Continued use of the Platform constitutes acceptance of the revised policy.
Name: Aswathy P S
Designation: Grievance Officer
Company: Rerry Info Solutions (Pixelopium)
Address: Rerry Info Solutions, 18/296, Blue Star Villa, Venkulam Road, Karode, Thiruvananthapuram - 695506
Phone: 8848972091
Working Hours: Monday – Friday (10:00 AM – 6:00 PM)