Terms and conditions

1. Introduction

Welcome to PIXELOPIUM – Your Digital Marketplace.( Rerry Info Solutions) By accessing or using our platform, you agree to comply with these Terms & Conditions. These terms govern your use of the marketplace as a buyer, seller, or visitor.

 

2. Definitions

  • Marketplace: PIXELOPIUM platform where digital products are listed and sold.

  • Vendor/Seller: Any individual or business listing products for sale.

  • Buyer/User: Any individual or business purchasing products.

  • Products: Digital goods including software, templates, graphics, and other downloadable content.

 

3. User Accounts

  • Users must provide accurate and complete information when registering.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • PIXELOPIUM reserves the right to suspend or terminate accounts for misuse, fraud, or violation of these terms.

 

4. Vendor Obligations

  • Vendors must ensure their products are original, legally compliant, and free of malicious code.

  • Vendors grant PIXELOPIUM a non-exclusive license to display, market, and distribute their products.

  • Vendors are responsible for pricing, product descriptions, and support.

  • Any violation (e.g., copyright infringement, misleading content) may result in removal and account termination.

 

5. Buyer Rights & Responsibilities

  • Buyers receive a license to use purchased products, not ownership of intellectual property.

  • Refunds are subject to PIXELOPIUM’s Refund Policy, applicable only in cases of defective or misrepresented products.

  • Buyers must not redistribute, resell, or misuse purchased products.

 

6. Payments & Fees

  • Payments are processed via secure third-party gateways (e.g., Cashfree, Razorpay).

  • PIXELOPIUM may charge a commission fee on vendor sales.

  • Vendors are responsible for complying with tax obligations in their jurisdiction.

 

7. Intellectual Property

  • All content on PIXELOPIUM (logos, branding, platform design) is owned by PIXELOPIUM.

  • Vendors retain ownership of their products but grant PIXELOPIUM rights to distribute them.

  • Unauthorized use of marketplace content is strictly prohibited.

 

8. Liability & Disclaimers

  • PIXELOPIUM is not liable for disputes between buyers and vendors.

  • The marketplace is provided “as-is” without warranties of uninterrupted service.

  • PIXELOPIUM reserves the right to modify, suspend, or discontinue services at any time.

 

9. Termination

  • PIXELOPIUM may suspend or terminate accounts for violations of these terms.

  • Users may close their accounts at any time, but obligations (e.g., pending payments) remain enforceable.

 

10. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in Thiruvananthapuram, Kerala.

 

11. Refunds

  • Eligibility: Refunds are only applicable if:

    • The digital product is defective, corrupted, or not as described.

    • The product cannot be downloaded due to technical issues on our platform.

  • Non-Refundable Items:

    • Successfully downloaded digital products.

    • Products purchased in error or due to change of mind.

  • Process:

    • Buyers must raise a refund request within 7 days of purchase.

    • Refunds will be reviewed and processed within 5–10 business days.

    • Approved refunds will be credited back to the original payment method.

 

12. Cancellations

  • Before Download: Buyers may cancel an order if the product has not yet been downloaded.

  • After Download: Once a product has been accessed or downloaded, cancellation is not possible.

  • Vendor Cancellations: Vendors may cancel listings at any time, but existing purchases remain valid.

 

13. Disputes

  • PIXELOPIUM acts as a facilitator between buyers and vendors.

  • In case of disputes, our support team will mediate and make a fair decision based on evidence provided.

  • PIXELOPIUM’s decision will be final and binding.

 

14. Exceptions

  • Refunds and cancellations may be restricted for promotional offers, discounted items, or bundled products.

  • Any fraudulent activity or misuse of the refund process will result in account suspension.

 

15. Updates

  • PIXELOPIUM may update these Terms & Conditions periodically.

  • Continued use of the marketplace after updates constitutes acceptance of the revised terms.

15. Contact us

      Mobile Number : 8848972091

      E mail - rerrytech@gmail.com